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Getting the category list
Method Objective
The method allows getting information for all active NPS categories.
Syntax and parameters
| Code Block | ||||
|---|---|---|---|---|
| ||||
personaclick("nps", "categories", success, error); |
| Name | Type | Requirement | Description |
|---|---|---|---|
| success | Function | required | The callback function that takes the API response. The API response type is an Object array. |
| error | Function | optionally | The callback function in case of an error - any non 200 HTTP response. |
API response
| Name | Type | Description |
|---|---|---|
| id | number | NPS Category ID. |
| code | string | The unique code of the NPS category. |
| name | string | The name of the NPS category. |
| promoter_question | string | The question is for the "Promoter" user type. |
| promoter_success | string | Thanks-message for the "Promoter" user type. |
| passive_question | string | The question is for the "Passive" user type. |
| passive_success | string | Thanks-message for the "Passive" user type. |
| detractor_question | string | The question is for the "Detractor" user type. |
| detractor_success | string | Thanks-message for the "Detractor" user type. |
Example of use
| Code Block | ||||
|---|---|---|---|---|
| ||||
personaclick("nps", "categories", function(categories) {
// NPS widget rendering
}, function(error) {
// when something went wrong
}); |
Getting the channel list
Method Objective
The method allows getting information for all active NPS channels.
Syntax and parameters
| Code Block | ||||
|---|---|---|---|---|
| ||||
personaclick("nps", "channels", success, error); |
| Name | Type | Requirement | Description |
|---|---|---|---|
| success | Function | required | The callback function that takes the API response. The API response type is an Object array. |
| error | Function | optionally | The callback function in case of an error - any non 200 HTTP response. |
API response
| Name | Type | Description |
|---|---|---|
| id | number | NPS Channel ID. |
| code | string | The unique code of the NPS channel. |
| name | string | The name of the NPS channel. |
Example of use
| Code Block | ||||
|---|---|---|---|---|
| ||||
personaclick("nps", "channels", function(channels) {
// using available NPS channels
}, function(error) {
// when something went wrong
}); |
Saving the NPS review
Method Objective
The method allows saving the results of the NPS survey.
Syntax and parameters
| Code Block | ||||
|---|---|---|---|---|
| ||||
personaclick("nps", "review", params, success, error); |
| Name | Type | Requirement | Description |
|---|---|---|---|
| params | Object | required | Object with request parameters. |
| success | Function | required | The callback function will be executed if the request is successful. |
| error | Function | optionally | The callback function in case of an error - any non 200 HTTP response. |
Request parameters
Name | Type | Requirement | Description |
|---|---|---|---|
channel | string | required | The NPS channel code. |
| category | string | required | The NPS category code. |
| rate | number | required | The rating got from the user. |
| comment | string | optionally | User comment. |
Example of use
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|---|---|---|---|---|
| ||||
personaclick("nps", "review", {
channel: "website",
category: "delivery",
rate: 9,
comment: "It's not bad, but it could be better."
}, function() {
// when the survey is successfully saved
}, function(error) {
// when something went wrong
});
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