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Getting the category list

Method Objective

The method allows getting information for all active NPS categories.

Syntax and parameters

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personaclick("nps", "categories", success, error);

NameTypeRequirementDescription
successFunctionrequiredThe callback function that takes the API response. The API response type is an Object array.
errorFunctionoptionallyThe callback function in case of an error - any non 200 HTTP response.

API response

NameTypeRequirementDescription
segment_idnumber/stringrequiredSegment ID. It's available in the PersonaClick account: CRM > Segments.
emailstringoptionallyThe current user's Email.
phonestringoptionally

The current user's Phone.

Examples of use

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personaclick("segment", "add", { "segment_id": 100500, "email": "john.doe@examplestore.com", "phone": "+10000000000" });
NPS Category ID. 
codestringThe unique code of the NPS category.
namestring

The name of the NPS category.

promoter_questionstringThe question is for the "Promoter" user type.
promoter_successstringThanks-message for the "Promoter" user type.
passive_questionstringThe question is for the "Passive" user type.
passive_successstringThanks-message for the "Passive" user type.
detractor_questionstringThe question is for the "Detractor" user type.
detractor_successstringThanks-message for the "Detractor" user type.

Example of use

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personaclick("segmentnps", "addcategories", function(categories) {
    "segment_id": 100500,
    "email": "john.doe@examplestore.com"
});
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personaclick("segment", "add",// NPS widget rendering
}, function(error) {
    "segment_id": 100500,
    "phone": "+10000000000"// when something went wrong
});
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personaclick("segment", "add", {"segment_id": 100500});

Removing from a segment



Getting the channel list

Method Objective

The method allows excluding the current user from a segmentgetting information for all active NPS channels.

Syntax and parameters

Code Block
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personaclick("segmentnps", "removechannels", paramssuccess, error);


NameTypeRequirementDescription
params
success
Object
Functionrequired
Object with request parameters.
Request parameters
The callback function that takes the API response. The API response type is an Object array.
errorFunctionoptionallyThe callback function in case of an error - any non 200 HTTP response.

API response

NameType
Requirement
Description
segment_
idnumber
/stringrequiredSegment ID. It's available in the PersonaClick account: CRM > Segments.emailstringoptionallyThe current user's Email.phonestringoptionally

The current user's Phone.

Examples
NPS Channel ID. 
codestringThe unique code of the NPS channel.
namestring

The name of the NPS channel.

Example of use

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personaclick("segmentnps", "removechannels", {
    "segment_id": 100500,
    "email": "john.doe@examplestore.com",
    "phone": "+10000000000"
});
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personaclick("segment", "remove", function(channels) {
    "segment_id": 100500,
    "email": "john.doe@examplestore.com"
});
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personaclick("segment", "remove",// using available NPS channels
}, function(error) {
    "segment_id": 100500,
    "phone": "+10000000000"
});
Code Block
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personaclick("segment", "remove", {"segment_id": 100500// when something went wrong
});



Getting the segment list

Method Objective

The method allows getting a list of segments that include the current user.

Syntax and parameters

Code Block
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personaclick("segment", "get", callback);


NameTypeRequirementDescription
callbackFunctionrequiredObject with request parameters.

API response

TypeDescription
Object array

Object array, each will have the following properties:

  • id (number) - the Segment ID.
  • type (string) - the Segment Type. It can have the following values: static, dynamic.

Example of use

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personaclick("segment", "get", function(segments) {
    segments.forEach(function(segment) {
        console.log(segment.id);
        console.log(segment.type);
    });
});


Table of Contents
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